Returns & Exchanges
At Slip, we want you to love your silk essentials as much as we do, which is why we offer a 30-day return window for items in their original, unused condition. Please note that for hygiene reasons, opened or used beauty products cannot be returned.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
- 3.Package Your Items
Securely pack your items in their original silk-lined packaging to ensure they arrive back at our warehouse in pristine condition.
- 4.Receive Your Refund
After our team inspects your return, a refund will be issued to your original payment method within 5-7 business days.